Chief Financial Officer (CFO)

Leadership · Islamabad

Job Responsibilities

• Lead PSW’s overall financial strategy including annual budgeting, financial planning, and long-term fiscal projections aligned with the company’s growth roadmap.
• Oversee preparation and presentation of financial statements, management accounts, and board-level financial reports in compliance with IFRS and regulatory requirements.
• Ensure PSW’s compliance with all applicable tax laws, FBR regulations, Companies Act provisions, and government financial rules.
• Manage relationships with external auditors, banking institutions, regulatory authorities, and financial counterparts on behalf of PSW.
• Establish and maintain robust internal financial controls, risk management frameworks, and treasury management policies.
• Advise the CEO and Board of Directors on financial implications of major decisions including capital investments, contracts, and partnership agreements.
• Lead and develop the finance team, build capacity, and ensure professional standards are maintained across all financial operations.
• Support PSW’s donor reporting, government grant management, and financial accountability obligations as a Section 42 company.

Requirements & Qualifications

• Education: CA / ACCA / MBA Finance or equivalent from a recognized institution
• Experience: 10+ years of senior financial management experience; public sector or tech company experience preferred
• Key Skills: Financial strategy, IFRS, budgeting, treasury management, internal controls, board reporting
• Apply: www.psw.gov.pk or careers@psw.gov.pk

Deputy Manager Contract Management

Contract & Legal · Karachi

Job Responsibilities

• Draft, review, negotiate, and manage all vendor and service provider contracts in compliance with PPRA rules and PSW’s procurement policies.
• Maintain a centralized contract register with key milestones, renewal dates, obligations, and performance indicators for all active agreements.
• Coordinate with legal, technical, and finance teams to ensure contract terms are aligned with PSW’s operational and strategic requirements.
• Monitor vendor performance against contractual SLAs and KPIs, and escalate underperformance or breaches through defined channels.
• Support the procurement process including RFP/RFQ preparation, bid evaluation, and vendor selection documentation.
• Handle contract amendments, extensions, and dispute resolution processes in coordination with relevant stakeholders.
• Prepare contract reports and summaries for management review and ensure timely contract renewals without service disruptions.
• Advise internal teams on contractual rights, obligations, and risk mitigation strategies for new and existing agreements.

Requirements & Qualifications

• Education: LLB / LLM / MBA or relevant degree from a recognized university
• Experience: 4–6 years of contract management or procurement experience; public sector or IT company preferred
• Key Skills: Contract drafting, PPRA rules, vendor management, SLA monitoring, procurement, dispute resolution
• Apply: careers@psw.gov.pk

Sr. Executive – Talent Acquisition & Engagement

Human Resources · Karachi

Job Responsibilities

• Manage end-to-end recruitment including job posting, candidate sourcing, screening, interview coordination, and offer management for all PSW positions.
• Build and maintain a strong talent pipeline for technical and non-technical roles through LinkedIn, job portals, university partnerships, and professional networks.
• Drive employee engagement programmes including onboarding, team events, recognition schemes, and culture-building initiatives across Karachi and Islamabad offices.
• Track and report key HR metrics including time-to-hire, offer acceptance rates, retention rates, and engagement survey results to HR leadership.
• Support employer branding efforts by creating compelling job descriptions, social media content, and campus outreach materials.
• Coordinate with hiring managers to understand workforce needs and develop role-specific recruitment strategies within defined timelines.
• Manage the applicant tracking system (ATS) and ensure all recruitment data is accurately maintained for audit and reporting purposes.
• Support diversity and inclusion goals by proactively sourcing female candidates and candidates with special needs for suitable positions.

Requirements & Qualifications

• Education: BBA / MBA in HRM or relevant degree
• Experience: 3–5 years of talent acquisition and employee engagement experience; tech company or public sector preferred
• Key Skills: Recruitment, ATS, employer branding, engagement programmes, LinkedIn Recruiter, HR analytics
• Apply: careers@psw.gov.pk

Principal Architect

IT Architecture · Karachi

Job Responsibilities

• Define and own the enterprise architecture strategy for PSW’s national trade facilitation platform covering application, data, integration, and infrastructure layers.
• Lead architectural design reviews, evaluate technology choices, and provide technical direction to engineering teams across the PSW platform.
• Design scalable, secure, and high-availability system architectures for PSW’s core modules including customs clearance, permits, and transit trade systems.
• Develop architecture roadmaps, reference architectures, and technical standards that align with PSW’s digital transformation objectives.
• Evaluate and recommend emerging technologies, cloud platforms, and integration patterns to enhance PSW’s technical capabilities.
• Collaborate with government stakeholders, regulatory agencies, and international partners on architecture interoperability and standards.
• Mentor principal and senior engineers, conduct architecture governance reviews, and ensure compliance with design standards.
• Prepare architecture documentation, decision records, and technical feasibility assessments for new system initiatives.

Requirements & Qualifications

• Education: Bachelor’s or Master’s in Computer Science, Software Engineering, or related field
• Experience: 10+ years in software development; 5+ years in enterprise or solution architecture
• Key Skills: Enterprise architecture, microservices, cloud (AWS/Azure), API design, system integration, TOGAF preferred
• Apply: careers@psw.gov.pk

Assistant Manager Change Management – II

Change Management · Karachi

Job Responsibilities

• Support the design and implementation of change management strategies for PSW system rollouts across multiple regulatory agencies and trade stakeholders.
• Conduct stakeholder analysis, change impact assessments, and readiness evaluations for major PSW platform upgrades and new module deployments.
• Develop and deliver change communication plans, training programmes, and adoption support materials for end users at customs and regulatory bodies.
• Monitor change adoption metrics, collect user feedback, and report progress and resistance points to the change management lead.
• Coordinate with project managers, business analysts, and technical teams to align change activities with project delivery timelines.
• Facilitate workshops, town halls, and awareness sessions for government stakeholders transitioning to the PSW digital platform.
• Maintain change management documentation including change logs, risk registers, and lessons learned for each implementation phase.
• Support the development of standard operating procedures and user manuals for new PSW features and modules.

Requirements & Qualifications

• Education: MBA / BBA / BS Business Administration or related field
• Experience: 3–5 years in change management, project management, or organizational development
• Key Skills: Prosci/ADKAR methodology, stakeholder management, training delivery, communication, government projects
• Apply: careers@psw.gov.pk

Senior Business Analyst

Business Analysis · Karachi

Job Responsibilities

• Elicit, document, and validate business requirements from customs authorities, regulatory agencies, and trade operators for new PSW features and modules.
• Translate complex business requirements into clear functional specifications, user stories, and acceptance criteria for software development teams.
• Lead requirements workshops, stakeholder interviews, and process mapping sessions to understand current trade workflows and identify improvement opportunities.
• Collaborate with product owners, architects, and developers to ensure requirements are accurately implemented and verified through UAT.
• Conduct gap analysis between existing trade processes and PSW’s target state digital workflows and prepare detailed transition plans.
• Create process flow diagrams, data flow diagrams, wireframes, and functional requirement documents as deliverables for each project.
• Support and coordinate user acceptance testing by preparing test scenarios, tracking defects, and obtaining sign-off from stakeholder representatives.
• Maintain a requirements traceability matrix and ensure all approved requirements are tracked through development, testing, and deployment.

Requirements & Qualifications

• Education: BS / MS in Computer Science, Business Administration, or related field
• Experience: 5–7 years of business analysis experience; trade, customs, or government systems preferred
• Key Skills: Requirements elicitation, BRD, user stories, UAT, process mapping, JIRA, Confluence, CBAP preferred
• Apply: careers@psw.gov.pk

Staff Business Analyst

Business Analysis · Karachi / Islamabad

Job Responsibilities

• Support senior business analysts in gathering, documenting, and organizing business requirements for assigned PSW modules and features.
• Prepare functional specification documents, user stories, and process flow diagrams under the guidance of the senior BA team.
• Participate in stakeholder meetings, requirements workshops, and user interviews to collect information about trade and customs processes.
• Maintain and update requirements documentation repositories in JIRA, Confluence, or other project management tools.
• Assist in UAT coordination by preparing test cases, logging defects, and following up with development teams on issue resolution.
• Analyse as-is business processes and support the documentation of to-be workflows for PSW system onboarding of new regulatory agencies.
• Prepare meeting minutes, action item trackers, and status update reports for BA team activities and assigned projects.
• Support data analysis tasks by querying databases or reviewing reports to validate business rules and system behaviour.

Requirements & Qualifications

• Education: BS in Computer Science, Business Administration, or related field
• Experience: 1–3 years of business analysis or related experience; fresh graduates with strong analytical skills may apply
• Key Skills: Requirements documentation, JIRA, MS Visio, process analysis, communication, attention to detail
• Apply: careers@psw.gov.pk

Transit & TIR Ecosystem Transformation Advisor

Trade Advisory · Karachi

Job Responsibilities

• Provide expert advisory on the digital transformation of Pakistan’s transit trade ecosystem including the implementation of TIR (Transports Internationaux Routiers) on the PSW platform.
• Analyse existing transit trade regulations, procedures, and stakeholder workflows to identify bottlenecks and digitization opportunities.
• Liaise with IRU (International Road Transport Union), Pakistan Customs, and relevant ministries on TIR protocol implementation and compliance.
• Develop strategic recommendations and implementation roadmaps for integrating transit and TIR processes into the PSW national platform.
• Coordinate with border management agencies, logistics operators, and transit stakeholders to ensure smooth onboarding to PSW’s transit module.
• Prepare policy briefs, technical papers, and advisory reports on transit trade transformation for senior government and PSW leadership.
• Represent PSW at inter-agency transit working groups, regional trade forums, and international customs cooperation meetings.
• Monitor global best practices in transit trade digitization and TIR implementation and recommend applicable innovations for Pakistan’s context.

Requirements & Qualifications

• Education: Master’s in International Trade, Economics, Law, Logistics, or related field
• Experience: 7+ years in transit trade, customs, or trade facilitation; TIR/WCO/WTO experience highly preferred
• Key Skills: TIR convention, transit trade policy, customs procedures, IRU coordination, trade facilitation reform
• Apply: careers@psw.gov.pk

Senior Database Administrator – II

Database · Karachi

Job Responsibilities

• Manage, maintain, and optimize PSW’s mission-critical databases ensuring high availability, performance, and security for national trade operations.
• Design and implement database schemas, indexing strategies, and query optimizations for PSW’s transactional and analytical workloads.
• Develop and test database backup, recovery, and business continuity procedures to ensure zero data loss for PSW’s trade processing systems.
• Monitor database performance metrics, identify bottlenecks, and apply tuning measures to maintain sub-second response times for critical operations.
• Enforce database security policies including user access management, encryption, auditing, and compliance with government data protection requirements.
• Manage database upgrades, patches, and migrations with minimal downtime impact on live PSW services.
• Collaborate with software engineers and architects to design efficient data models for new PSW modules and system integrations.
• Document all database configurations, maintenance activities, incident reports, and change requests for audit compliance.

Requirements & Qualifications

• Education: BS / MS in Computer Science, IT, or related field
• Experience: 5–7 years of DBA experience with large-scale production databases
• Key Skills: Oracle, PostgreSQL, SQL Server, performance tuning, backup/recovery, high availability, security
• Apply: careers@psw.gov.pk

Senior Systems Engineer

Systems / Infrastructure · Karachi

Job Responsibilities

• Design, deploy, and maintain PSW’s IT infrastructure including on-premise servers, networking equipment, virtualization platforms, and cloud environments.
• Monitor system availability, performance, and capacity and proactively address issues to maintain 99.9% uptime for PSW’s national trade platform.
• Manage Linux and Windows server environments, hypervisors (VMware/Hyper-V), and storage area networks for PSW’s data centre operations.
• Implement and manage network security including firewalls, VPNs, intrusion detection systems, and access control policies.
• Automate routine infrastructure tasks using scripts and configuration management tools to improve operational efficiency.
• Plan and execute disaster recovery drills and ensure PSW’s business continuity plan is current, tested, and operational.
• Coordinate with cloud service providers and on-premise vendors on infrastructure procurement, maintenance, and SLA compliance.
• Document all infrastructure components, configurations, and change management activities for security audit and compliance purposes.

Requirements & Qualifications

• Education: BS in Computer Science, Network Engineering, or related field
• Experience: 5–7 years of systems/infrastructure engineering experience
• Key Skills: Linux, Windows Server, VMware, cloud (AWS/Azure), networking, firewalls, disaster recovery
• Apply: careers@psw.gov.pk

Principal Software Engineer

Software Engineering · Karachi

Job Responsibilities

• Lead complex software development initiatives for PSW’s core trade facilitation modules, driving technical decisions and engineering excellence.
• Design and implement high-performance, scalable, and maintainable software solutions using microservices, APIs, and cloud-native architectures.
• Conduct architectural design reviews, code reviews, and technical mentoring for senior and mid-level engineers on the PSW engineering team.
• Define and enforce coding standards, testing practices, and software development lifecycle processes across engineering squads.
• Collaborate with product managers, architects, and business analysts to break down complex requirements into well-designed technical solutions.
• Lead the evaluation and adoption of new technologies, frameworks, and development tools to improve engineering productivity and system quality.
• Drive resolution of critical production incidents, perform root cause analysis, and implement long-term fixes to prevent recurrence.
• Contribute to technical hiring by designing engineering assessments and participating in interview panels for software engineering candidates.

Requirements & Qualifications

• Education: BS / MS in Computer Science or Software Engineering
• Experience: 8–12 years of software engineering; 3+ years in senior/principal role
• Key Skills: Java/.NET/Python, microservices, REST APIs, cloud-native, CI/CD, system design, technical leadership
• Apply: careers@psw.gov.pk

Product Excellence

Product / Quality · Karachi

Job Responsibilities

• Drive product quality and excellence across PSW’s digital platform by establishing and enforcing quality standards throughout the product lifecycle.
• Lead end-to-end product quality initiatives including functional testing, regression testing, performance testing, and user acceptance testing.
• Gather and synthesize user feedback from trade operators, customs officials, and regulatory agencies to identify usability issues and improvement opportunities.
• Develop product excellence frameworks, quality dashboards, and KPI reporting to track PSW platform performance against user satisfaction benchmarks.
• Collaborate with product managers, UX designers, and engineers to iteratively improve PSW modules based on data-driven insights and user research.
• Manage test automation strategies and work with QA engineers to build robust automated test suites for PSW’s critical business workflows.
• Conduct product demos, feature walkthroughs, and feedback sessions with internal and external stakeholders to validate product improvements.
• Champion a culture of product quality and continuous improvement across engineering, product, and business analysis teams at PSW.

Requirements & Qualifications

• Education: BS / MS in Computer Science, Software Engineering, or related field
• Experience: 5–8 years in product management, QA, or product excellence roles
• Key Skills: Product quality, QA strategy, test automation, user research, agile, product metrics, stakeholder management
• Apply: careers@psw.gov.pk

Senior Software Engineer – II (Back-end)

Back-end Development · Karachi

Job Responsibilities

• Design, develop, and maintain robust back-end services, RESTful APIs, and microservices for PSW’s national trade facilitation platform.
• Write clean, efficient, testable code and participate in peer code reviews to maintain high engineering quality standards across the team.
• Integrate PSW’s back-end services with government agency systems, customs platforms, payment gateways, and third-party APIs.
• Optimize back-end performance for high-concurrency trade transaction processing, ensuring reliability under peak trade volumes.
• Collaborate with front-end engineers, business analysts, and product managers to deliver end-to-end features within sprint cycles.
• Design and implement data models, business logic, and transaction processing workflows for customs declarations, permits, and certificates.
• Troubleshoot and resolve production issues affecting trade processing and implement preventive fixes to improve system stability.
• Contribute to technical documentation including API specifications, deployment guides, and system design documents.

Requirements & Qualifications

• Education: BS / MS in Computer Science or Software Engineering
• Experience: 5–7 years of back-end software development experience
• Key Skills: Java, .NET, Python or Node.js, REST APIs, microservices, SQL/NoSQL databases, Docker, Git
• Apply: careers@psw.gov.pk

DevOps Engineer – I

DevOps / Cloud · Karachi

Job Responsibilities

• Build, manage, and optimize CI/CD pipelines for automated testing, integration, and deployment of PSW applications across development, staging, and production environments.
• Provision and manage cloud infrastructure on AWS or Azure using infrastructure-as-code tools such as Terraform, CloudFormation, or Ansible.
• Implement container orchestration using Kubernetes and Docker to manage PSW’s microservices deployment at scale.
• Monitor application and infrastructure performance using tools such as Prometheus, Grafana, ELK Stack, or cloud-native monitoring services.
• Implement DevSecOps practices including automated security scanning, secrets management, and vulnerability remediation in CI/CD pipelines.
• Collaborate with software engineers to optimize application deployment strategies, reduce release cycles, and improve system reliability.
• Manage source code repositories, branching strategies, and release management processes using Git and related tools.
• Respond to production incidents, perform root cause analysis, and implement improvements to prevent recurrence and reduce mean time to recovery.

Requirements & Qualifications

• Education: BS in Computer Science, Software Engineering, or related field
• Experience: 3–5 years of DevOps or cloud engineering experience
• Key Skills: CI/CD (Jenkins/GitLab), Kubernetes, Docker, Terraform, AWS/Azure, Linux, monitoring tools, Git
• Apply: careers@psw.gov.pk

Data Quality Analyst – I

Data / Analytics · Karachi

Job Responsibilities

• Define, implement, and monitor data quality standards, rules, and metrics for all trade transaction data flowing through the PSW platform.
• Profile, cleanse, and validate data from multiple regulatory agencies and trade operators to identify anomalies, duplicates, and incomplete records.
• Develop data quality dashboards and automated reports to track data completeness, accuracy, consistency, and timeliness across PSW systems.
• Collaborate with data engineers, software developers, and business analysts to implement data validation rules at the source and during data integration.
• Investigate and resolve data quality issues reported by PSW users, customs officials, and regulatory stakeholders in a timely manner.
• Document data quality standards, data dictionaries, and data lineage for PSW’s core trade datasets and reporting systems.
• Support data migration activities by verifying source data quality and validating migrated data in target systems.
• Contribute to the development of PSW’s overall data governance framework and data management policies.

Requirements & Qualifications

• Education: BS in Computer Science, Data Science, Statistics, or related field
• Experience: 2–4 years of data quality, data analysis, or data governance experience
• Key Skills: SQL, Python, data profiling, data quality tools, Excel, Power BI or Tableau, attention to detail
• Apply: careers@psw.gov.pk