Manager (Test Operation)

PPS-09 · All Pakistan · 01 Post

Job Responsibilities

• Plan, schedule, and oversee the end-to-end administration of large-scale national testing events organized by ETC, from pre-test logistics to result processing and post-test review.
• Develop and implement standardized test administration protocols, centre management guidelines, and invigilator training programs to ensure consistency and integrity across all examination venues.
• Coordinate with provincial education departments, universities, and examination centres to confirm venue readiness, seating capacity, and compliance with ETC’s operational standards before each test event.
• Manage the secure printing, packaging, distribution, and collection of test materials, maintaining a strict chain of custody at every stage to prevent leakage or tampering.
• Lead a team of test operation officers and support staff, assigning responsibilities, monitoring performance, and resolving operational issues on test day in real time.
• Prepare and present post-test operations reports covering irregularities, absenteeism, venue issues, and process deviations, along with recommended corrective actions for future events.
• Liaise with the IT and data processing teams to facilitate timely scanning, entry, and verification of answer sheets and candidate attendance data following each test administration.
• Review and continuously improve ETC’s test operations SOPs, incorporating lessons learned from each testing cycle and aligning with international best practices in large-scale assessment delivery.

Requirements & Qualifications

• Education: Master’s degree or equivalent (as per HEC/ETC criteria for PPS-09) from an HEC-recognized institution — degree must be HEC attested.
• Experience: Substantial relevant experience in examination management, test administration, or large-scale logistics operations in an educational or public sector setting.
• Key Skills: Large-scale test logistics, team leadership, SOP development, inter-institutional coordination, operational reporting, examination security protocols.
• Age Limit: Maximum 50 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk

Deputy Manager (Business Development)

PPS-08 · All Pakistan · 01 Post

Job Responsibilities

• Research and identify new business opportunities for ETC including partnerships with government bodies, private sector organizations, international testing agencies, and professional certification boards.
• Develop and execute business development strategies to expand ETC’s testing services portfolio, grow its client base, and generate new sustainable revenue streams for the organization.
• Prepare compelling proposals, presentations, and business cases for prospective clients and institutional partners, clearly articulating ETC’s capabilities, quality standards, and service offerings.
• Negotiate and finalize service agreements, memoranda of understanding (MoUs), and partnership contracts with universities, professional bodies, and government departments on behalf of ETC.
• Monitor market trends in the education testing and assessment sector both nationally and internationally, identifying emerging opportunities and threats to ETC’s current service lines.
• Manage existing client relationships through regular engagement, satisfaction monitoring, timely resolution of concerns, and identification of opportunities to expand the scope of services provided.
• Prepare monthly and quarterly business development reports covering pipeline status, deal closures, revenue projections, and market intelligence for senior management review.
• Coordinate with ETC’s test development, operations, and finance teams to ensure that new business commitments are deliverable within the organization’s technical and operational capacity.

Requirements & Qualifications

• Education: MBA, BBA (Hons), or equivalent degree in Business Administration, Marketing, or a related field from an HEC-recognized institution — HEC attested (as per PPS-08 criteria).
• Experience: Relevant experience in business development, sales, partnerships, or institutional relations in the education, testing, or public sector space.
• Key Skills: Business development strategy, proposal writing, institutional partnerships, client relationship management, market research, contract negotiation, revenue reporting.
• Age Limit: Maximum 45 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk

Assistant Manager (Administration & Security)

PPS-07 · All Pakistan · Multiple Posts

Job Responsibilities

• Manage day-to-day office administration functions including facility management, utility services, vendor coordination, and maintenance of ETC’s physical office infrastructure.
• Design and implement physical security protocols for ETC offices, data centres, and examination material storage facilities, ensuring restricted access and comprehensive CCTV coverage at all times.
• Maintain and update the asset register for ETC’s office equipment, furniture, and operational inventory, conducting periodic physical verification and coordinating timely repair or replacement.
• Coordinate staff attendance, leave records, and duty rosters, working closely with HR to ensure accurate workforce management and timely resolution of administrative grievances.
• Manage security arrangements during high-stakes testing events, coordinating with venue security staff, law enforcement liaisons, and ETC supervisors to maintain examination integrity on test day.
• Handle procurement of office supplies, stationery, printing materials, and operational consumables in compliance with HEC’s procurement rules and financial delegation of authority.
• Maintain the transport and vehicle management system, ensuring fleet availability, driver scheduling, vehicle logs, and timely servicing of all ETC vehicles assigned to operations.
• Prepare monthly administration and security reports documenting incidents, asset status, facility issues, and security audit findings for review by the Manager Test Operations and senior management.

Requirements & Qualifications

• Education: Bachelor’s degree (16 years education) or equivalent from an HEC-recognized institution — HEC attested (as per PPS-07 criteria).
• Experience: Relevant experience in office administration, security management, or facilities management in a public or private sector organization.
• Key Skills: Office administration, physical security, asset management, procurement, staff coordination, facility management, vendor relations, reporting.
• Age Limit: Maximum 40 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk

Assistant Manager (Finance)

PPS-07 · All Pakistan · Multiple Posts

Job Responsibilities

• Maintain accurate and up-to-date financial records for ETC including general ledger entries, journal vouchers, bank reconciliations, and subsidiary accounts in compliance with government accounting standards.
• Assist in the preparation of ETC’s annual budget, monitoring actual expenditure against approved budget heads and flagging material variances with supporting analysis for management review.
• Process and verify payment requests, vendor invoices, utility bills, and staff reimbursements, ensuring proper authorization, budget availability, and documentation before disbursement.
• Prepare monthly, quarterly, and annual financial statements and management accounts, presenting ETC’s financial position accurately and in accordance with applicable accounting frameworks.
• Coordinate the internal and external audit process by preparing audit schedules, responding to auditor queries, and facilitating timely resolution of audit observations and recommendations.
• Manage ETC’s tax compliance obligations including withholding tax deductions, income tax filings, and FBR coordination, ensuring full adherence to Pakistan Revenue Authority requirements.
• Maintain proper custody of financial records, payment vouchers, bank statements, and supporting documentation in organized files, ensuring readiness for audit at any time.
• Support the development and implementation of internal financial controls, payment approval workflows, and expenditure monitoring systems to strengthen ETC’s financial governance framework.

Requirements & Qualifications

• Education: B.Com, BBA (Finance), M.Com, MBA (Finance), or ACCA/CA (partly qualified or qualified) from an HEC-recognized institution — HEC attested (as per PPS-07 criteria).
• Experience: Relevant experience in finance, accounting, or financial management preferably in a government or semi-government organization.
• Key Skills: Financial accounting, budgeting, accounts payable/receivable, bank reconciliation, tax compliance, audit support, financial reporting, accounting software.
• Age Limit: Maximum 40 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk

Assistant Manager (Test Development / Quality Assurance)

PPS-07 · All Pakistan · Multiple Posts

Job Responsibilities

• Develop, write, and review high-quality test items across multiple subject areas, applying established item writing standards and aligning questions with defined learning objectives and cognitive levels.
• Conduct item review sessions with subject matter experts, moderating discussions to refine item quality, eliminate bias, and ensure content validity before items enter the active test bank.
• Perform psychometric analysis of test items post-administration, interpreting item difficulty (p-values), discrimination indices, and distractor analysis to inform test bank maintenance and future item development.
• Manage and maintain ETC’s item bank system, classifying items by subject, difficulty level, cognitive domain, and usage history while ensuring confidentiality and security of all test content.
• Develop and assemble test forms according to ETC’s test specifications, balancing item difficulty, content coverage, and format requirements to produce valid, reliable, and fair examinations.
• Implement and monitor quality assurance protocols at each stage of the test development cycle — from item writing through review, pre-testing, statistical analysis, and final form assembly.
• Coordinate with ETC’s operations team to ensure test papers are finalized, reviewed, and ready for secure printing well within the operational timelines for each scheduled test event.
• Contribute to the development and periodic revision of ETC’s test development guidelines, item writing manuals, and QA checklists to continuously improve the technical quality of ETC’s assessments.

Requirements & Qualifications

• Education: Master’s degree in Education, Psychology, Statistics, or a relevant subject discipline from an HEC-recognized institution — HEC attested (as per PPS-07 criteria).
• Experience: Relevant experience in test development, educational assessment, psychometrics, or quality assurance in a testing or academic institution.
• Key Skills: Test item writing, psychometric analysis, item bank management, test form assembly, QA protocols, content validity, educational measurement, statistical analysis.
• Age Limit: Maximum 40 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk

Office Secretary

PPS-06 · All Pakistan · Multiple Posts

Job Responsibilities

• Provide comprehensive secretarial and administrative support to the manager or senior officer, managing their daily schedule, appointments, meetings, and travel arrangements efficiently.
• Draft, format, proofread, and dispatch official correspondence including letters, memos, emails, and circulars on behalf of the assigned officer, ensuring accuracy and appropriate tone at all times.
• Maintain a systematic filing system for all official correspondence, reports, meeting minutes, and confidential documents, ensuring quick retrieval and proper record retention.
• Coordinate and organize internal and external meetings including agenda preparation, room booking, attendee notification, and real-time minute-taking during sessions.
• Receive, screen, and direct incoming calls, visitors, and official delegations, exercising professional judgment in managing access and communication on behalf of the senior officer.
• Track and follow up on pending correspondences, action items from meetings, and approvals from the senior officer’s office, ensuring timely completion by responsible parties.
• Assist in the preparation of presentations, briefing notes, and summaries for use by the senior officer in internal meetings, external engagements, and HEC reporting requirements.
• Handle office stationery, reprographics, and consumable supplies for the secretarial section, maintaining adequate stock levels and coordinating replenishment through the administration team.

Requirements & Qualifications

• Education: Bachelor’s degree or equivalent from an HEC-recognized institution — HEC attested (as per PPS-06 criteria).
• Experience: Relevant experience in secretarial support, office management, or executive assistance in a professional or government environment.
• Key Skills: Official correspondence drafting, scheduling and diary management, filing and record-keeping, minute-taking, MS Office proficiency, professional communication.
• Age Limit: Maximum 35 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk

Office Assistant

PPS-05 · All Pakistan · Multiple Posts

Job Responsibilities

• Perform data entry of candidate registration information, test results, attendance records, and administrative data into ETC’s database systems accurately and within stipulated turnaround times.
• Assist in sorting, organizing, and dispatching test-related materials, candidate correspondence, and official documents across departments and to external stakeholders as directed.
• Maintain physical and digital filing systems for administrative records, ensuring documents are correctly indexed, stored, and retrievable in compliance with ETC’s records management procedures.
• Receive, log, and distribute incoming mail, courier packages, and official dispatches, maintaining an accurate dispatch and receipt register for all departmental correspondence.
• Provide on-ground administrative support during test days at ETC offices including candidate query handling, stationery distribution, and coordination with invigilators and logistics teams.
• Operate basic office equipment including photocopiers, printers, scanners, and binding machines, carrying out routine copying, scanning, and printing tasks for departmental staff as required.
• Assist in preparing candidate admit cards, result notices, and official letters under the supervision of the Office Secretary or Assistant Manager, verifying data accuracy before dispatch.
• Maintain cleanliness, organization, and proper arrangement of the office workspace and shared areas, ensuring a professional environment conducive to efficient administrative operations at all times.

Requirements & Qualifications

• Education: Intermediate (FA/FSc) or Bachelor’s degree from a recognized institution — as per PPS-05 criteria. HEC attested where applicable.
• Experience: Some relevant experience in office work, data entry, or administrative support is preferred.
• Key Skills: Data entry, filing and records management, MS Office (Word, Excel), mail handling, photocopying and scanning, basic office operations.
• Age Limit: Maximum 35 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk

Machine Operator

PPS-04 · All Pakistan · Multiple Posts

Job Responsibilities

• Operate high-speed OMR (Optical Mark Recognition) scanners, answer sheet processing machines, and related testing equipment used for processing ETC examination responses at scale.
• Set up and calibrate machines prior to each processing run, ensuring correct configuration, paper alignment, and software settings to achieve accurate and error-free data capture.
• Monitor machine performance during operation, promptly identifying and resolving paper jams, scanning errors, or calibration issues to maintain continuous production flow without delays.
• Conduct daily inspection and preventive maintenance of all assigned machines, reporting defects, unusual sounds, or performance degradation to the technical supervisor for timely repair or servicing.
• Handle examination answer sheets, admit cards, and other sensitive test materials with strict care, following ETC’s security procedures to prevent damage, loss, or unauthorized access during processing.
• Maintain accurate production logs recording the number of sheets processed, machine downtime, error counts, and batch completion status for each processing session.
• Work in coordination with the records and data teams to hand over processed batches with proper documentation, ensuring traceability of every answer sheet through the results processing workflow.
• Follow all workplace health and safety protocols related to machine operation, including safe handling of equipment, proper posture, and use of any required personal protective gear during high-volume processing runs.

Requirements & Qualifications

• Education: Matric or Intermediate with relevant technical training or experience in machine operation — as per PPS-04 criteria.
• Experience: Experience in operating OMR scanners, printing machines, photocopiers, or similar office or industrial equipment is preferred.
• Key Skills: OMR scanner operation, machine calibration, basic maintenance, production logging, document handling, equipment troubleshooting.
• Age Limit: Maximum 30 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk

Record Keeper / Record Sorter

PPS-04 · All Pakistan · Multiple Posts

Job Responsibilities

• Sort, classify, and organize incoming examination answer sheets, attendance registers, and test-related documents by test centre, roll number, and batch, following established sorting protocols precisely.
• Maintain a comprehensive record management system for all processed and archived test materials, ensuring each batch is properly labelled, catalogued, and stored in the designated secure area.
• Verify the physical count of answer sheets and test documents against batch manifests, immediately reporting discrepancies, missing items, or damaged materials to the supervisor for resolution.
• Assist in retrieving specific records, answer sheets, or historical documents from the archive when requested by authorized staff, maintaining a formal issue and return log for every retrieval.
• Ensure the examination record room and archive are maintained in clean, organized, and secure condition at all times, following ETC’s document security and access control protocols strictly.
• Assist in the periodic digitization or microfilming of physical records where directed, accurately indexing digital files to corresponding physical records for the dual filing system.
• Support the records disposal process for documents that have exceeded their retention period, preparing disposal lists and participating in authorized destruction under the supervision of the records officer.
• Maintain strict confidentiality regarding all examination records and candidate data accessed in the course of duties, adhering to ETC’s data security policies at all times.

Requirements & Qualifications

• Education: Matric or Intermediate from a recognized institution — as per PPS-04 criteria.
• Experience: Some experience in records management, filing, data sorting, or document handling in an office or organizational environment is preferred.
• Key Skills: Document sorting and classification, physical filing, record-keeping, batch verification, archive management, data confidentiality, attention to detail.
• Age Limit: Maximum 30 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk

Driver

PPS-03 · All Pakistan · Multiple Posts

Job Responsibilities

• Safely transport ETC staff, senior officers, and official delegations to and from office locations, examination centres, government offices, and other destinations as directed by the administration.
• Ensure the secure and timely delivery of examination materials, confidential documents, official correspondence, and equipment to and from test centres and printing facilities on designated test days.
• Maintain a daily vehicle log recording all trips, mileage, fuel consumption, and passengers, submitting completed logs to the transport coordinator at the end of each working day.
• Perform daily pre-trip inspection of the assigned vehicle checking oil, water, tyre pressure, brakes, lights, and cleanliness, reporting any defects or safety concerns to the transport supervisor before departure.
• Coordinate vehicle servicing, oil changes, tyre replacements, and scheduled maintenance with the administration team, ensuring the vehicle remains in roadworthy condition at all times.
• Strictly observe all traffic laws, road safety regulations, and HEC’s vehicle use policy during all official trips, ensuring the safety of passengers, materials, and the vehicle at all times.
• Remain on standby during examination days and other critical operational periods, available for urgent dispatch assignments as required by the test operations or administration supervisor.
• Keep the vehicle clean, well-presented, and free from damage, promptly reporting any accidents, incidents, or unauthorized use of the vehicle to the administration team in accordance with ETC’s transport policy.

Requirements & Qualifications

• Education: Matric from a recognized institution — as per PPS-03 criteria.
• License: Valid Pakistan driving licence (LTV / HTV as applicable) is mandatory.
• Experience: Minimum 3–5 years of professional driving experience, preferably in a government, corporate, or institutional setting.
• Key Skills: Safe driving, vehicle log maintenance, pre-trip inspection, road safety compliance, geographical navigation, vehicle care and cleanliness.
• Age Limit: Maximum 30 years.
• Gender: Male / Female
• Apply: careers.hec.gov.pk