Manager Sales – HoReCa

Full-Time · Bosan Road, Multan · 1 Post

Job Responsibilities

• Develop and execute strategic sales plans to grow the HoReCa (Hotels, Restaurants & Catering) customer segment within the Multan territory.
• Achieve assigned sales and profit targets by identifying growth opportunities within local hotel, restaurant, and catering markets.
• Build and maintain strong, long-term relationships with key hospitality customers to drive repeat business and customer loyalty.
• Analyze weekly, monthly, and quarterly sales performance data to inform decision-making and adjust sales strategies accordingly.
• Monitor competitor activities within the HoReCa segment and recommend pricing or promotional adjustments to maintain market competitiveness.
• Coordinate with the wholesale center’s merchandising and operations teams to ensure product availability for key HoReCa customers.
• Conduct regular customer visits and site assessments to understand evolving needs within the hospitality and catering sector.
• Prepare sales performance reports and forecasts for submission to regional sales leadership.

Requirements & Qualifications

• Education: Bachelor’s degree required
• Experience: Experience in wholesale, retail, or FMCG sales preferred
• Key Skills: Strategic sales planning, customer relationship management, sales data analysis, competitor monitoring
• Gender: Male / Female
• Apply: careers.metro.pk/jobs

Key Account Manager – Trade OOS

Full-Time · Thokar Niaz Baig, Lahore · 1 Post

Job Responsibilities

• Manage out-of-stock (OOS) trade operations to minimize lost sales opportunities and ensure consistent product availability for trade customers.
• Develop and maintain key account relationships with major trade customers, understanding their procurement patterns and stock needs.
• Coordinate with merchandising, supply chain, and procurement teams to address recurring out-of-stock issues at the Lahore wholesale center.
• Track and analyze OOS trends across product categories, identifying root causes and recommending corrective actions.
• Negotiate trade terms and account-specific arrangements with key trade customers to strengthen long-term business relationships.
• Prepare regular reports on key account performance, OOS resolution progress, and trade sales trends for management review.
• Conduct periodic visits to key trade accounts to assess satisfaction levels and identify opportunities to deepen the business relationship.
• Collaborate with the sales team to align key account strategies with overall regional sales objectives.

Requirements & Qualifications

• Education: Bachelor’s degree (full details available on the METRO careers portal)
• Experience: Experience in trade management, key account management, or wholesale/retail sales preferred
• Key Skills: Key account management, trade negotiation, supply chain coordination, data analysis
• Gender: Male / Female
• Apply: careers.metro.pk/jobs

Quality Assurance Executive/Specialist

Full-Time · University Road, Karachi · 1 Post

Job Responsibilities

• Manage in-store quality assurance activities at the Karachi wholesale center, ensuring full compliance with METRO standards and local regulations.
• Implement and continuously strengthen FSSC 22000, Halal, and METRO Corporate Standards while serving as the store’s Food Safety Team Leader.
• Coordinate with relevant regulatory authorities and internal departments to ensure ongoing compliance with food safety and quality requirements.
• Develop and implement Standard Operating Procedures (SOPs) and document control systems for quality-related processes.
• Handle customer complaints, quality incidents, and crisis management situations including product recalls and returns processing.
• Identify improvement opportunities to reduce quality-related losses across product categories and storage operations.
• Conduct regular internal audits and inspections to verify adherence to food safety protocols and corporate quality standards.
• Train store staff on food safety practices, quality standards, and proper handling procedures for perishable and non-perishable goods.

Requirements & Qualifications

• Education: Bachelor’s or Master’s degree required
• Experience: Experience in quality assurance, food safety, or compliance preferred
• Key Skills: FSSC 22000, Halal certification standards, SOP development, crisis management, regulatory coordination
• Gender: Male / Female
• Apply: careers.metro.pk/jobs

Department Manager – Checkout

Full-Time · D-22, SITE Area, Karachi · 1 Post

Job Responsibilities

• Approve credit transactions for eligible customers, ensuring all required documentation is complete and verified before processing.
• Ensure complete and accurate customer documentation is maintained for all credit sales conducted at the Karachi wholesale center.
• Execute the dunning process for overdue credit accounts in accordance with METRO Group’s established guidelines and timelines.
• Ensure accurate and timely input of credit sales data into the MCOP (METRO Cash & Carry Operating Platform) system.
• Conduct monthly reconciliation with credit customers to verify outstanding balances and resolve any discrepancies promptly.
• Supervise checkout staff to ensure efficient, accurate, and customer-friendly transaction processing during operating hours.
• Monitor cash handling procedures and ensure compliance with internal financial controls at all checkout counters.
• Prepare regular checkout performance and credit management reports for store and regional management review.

Requirements & Qualifications

• Education: Bachelor’s degree required
• Experience: Experience in retail operations, credit management, or cash/checkout operations preferred
• Key Skills: Credit transaction processing, MCOP system proficiency, account reconciliation, staff supervision
• Gender: Male / Female
• Apply: careers.metro.pk/jobs

Security & Loss Prevention Executive

Full-Time · D-22, SITE Area, Karachi · 1 Post

Job Responsibilities

• Oversee and implement security policies and loss prevention procedures across the Karachi wholesale center’s operations.
• Ensure compliance with all applicable legal requirements and internal security standards across store premises and warehouse areas.
• Conduct regular security audits and risk assessments to identify vulnerabilities in inventory, cash handling, and asset protection processes.
• Investigate incidents of theft, fraud, or loss, preparing detailed incident reports and coordinating with law enforcement where necessary.
• Monitor CCTV systems and access control measures to ensure continuous surveillance and protection of store assets.
• Train store staff on loss prevention awareness, security protocols, and emergency response procedures.
• Coordinate with the checkout, warehouse, and operations teams to minimize shrinkage and improve overall inventory accuracy.
• Prepare regular security and loss prevention performance reports for store and regional management.

Requirements & Qualifications

• Education: Bachelor’s degree (full details available on the METRO careers portal)
• Experience: Experience in security management, loss prevention, or retail asset protection preferred
• Key Skills: Security policy implementation, incident investigation, CCTV/access control monitoring, risk assessment
• Gender: Male / Female
• Apply: careers.metro.pk/jobs

Department Manager – Repair & Maintenance

Full-Time · Shahrah-e-Faisal, Karachi · 1 Post

Job Responsibilities

• Manage day-to-day maintenance and repair operations across the Karachi wholesale center, ensuring uninterrupted store functionality.
• Develop and implement preventive maintenance schedules for store equipment, refrigeration systems, and facility infrastructure.
• Coordinate with external vendors and contractors for specialized repair work, equipment servicing, and facility upgrades.
• Supervise the maintenance team, ensuring timely response to repair requests and minimal disruption to store operations.
• Monitor maintenance budgets and expenditures, ensuring cost-effective management of repair and facility maintenance activities.
• Ensure compliance with health, safety, and building regulations across all facility maintenance and repair work.
• Maintain detailed maintenance logs, equipment service records, and facility documentation for audit and compliance purposes.
• Respond promptly to emergency maintenance issues, coordinating rapid resolution to minimize operational impact.

Requirements & Qualifications

• Education: Bachelor’s degree or relevant technical qualification (full details available on the METRO careers portal)
• Experience: Experience in facilities management, maintenance operations, or retail facility upkeep preferred
• Key Skills: Preventive maintenance planning, vendor coordination, budget management, health and safety compliance
• Gender: Male / Female
• Apply: careers.metro.pk/jobs

Supervisor – Delivery & Operations

Full-Time · Model Town Link Road, Lahore · 1 Post

Job Responsibilities

• Manage and organize daily deliveries to customers, ensuring smooth alignment between delivery operations, buyers, and field sales teams.
• Verify daily fuel costing and supporting documentation to ensure accurate cost tracking for the delivery fleet.
• Handle customer complaints related to delivery issues, ensuring prompt resolution and clear communication with affected customers.
• Coach and mentor team members on new delivery concepts, processes, and technology to improve overall operational efficiency.
• Coordinate delivery schedules with the warehouse and operations teams to ensure timely and accurate order fulfillment.
• Monitor delivery vehicle maintenance and driver performance to ensure safe and efficient delivery operations.
• Maintain accurate delivery records, route plans, and performance metrics for review by store and regional management.
• Support continuous improvement initiatives aimed at reducing delivery times and enhancing customer satisfaction.

Requirements & Qualifications

• Education: Bachelor’s degree or Intermediate
• Experience: 6–8 years of relevant experience
• Key Skills: Delivery and logistics coordination, fuel costing/documentation, customer complaint resolution, team coaching
• Gender: Male / Female
• Apply: careers.metro.pk/jobs

Apply before July 19, 2026. Tailor your CV to the specific role you’re applying for.