Deputy Manager IT

Full-Time · Karachi (Multiple Locations) · 1 Post

Job Responsibilities

• Manage IT infrastructure, network systems, and hardware across all DGF Pakistan offices and warehouse locations.
• Ensure full compliance with DHL Group’s global IT security policies, data governance standards, and software licensing requirements.
• Oversee vendor relationships and service level agreements for IT equipment, connectivity, and software support providers.
• Lead business continuity and disaster recovery planning to minimize downtime risk across DGF Pakistan’s IT systems.
• Troubleshoot escalated technical issues affecting freight operations systems, ERP platforms, and end-user workstations.
• Coordinate IT system rollouts, upgrades, and migrations in alignment with DHL Group’s regional and global technology roadmap.
• Provide regular reporting on IT infrastructure performance, incident logs, and improvement initiatives to senior management.

Requirements & Qualifications

• Education: Bachelor’s or Master’s Degree in Information Technology, Computer Science, or related field
• Experience: 4-6 years in IT management, preferably in logistics or a multinational environment
• Key Skills: Network management, vendor coordination, disaster recovery planning, IT governance, troubleshooting
• Industry Preference: Logistics, freight forwarding, or multinational corporate IT background
• Gender: Male & Female
• Apply: careers.dhl.com

Assistant Manager Administration

Full-Time · Karachi (Multiple Locations) · 1 Post

Job Responsibilities

• Lead facility management operations across all DGF Karachi locations including branch offices and warehouse facilities.
• Manage vendor relationships and coordinate with external service providers for office maintenance, security, and utilities.
• Arrange meetings, travel plans, and logistics for the Senior Management Team, ensuring seamless scheduling and execution.
• Oversee administrative arrangements for official company events, employee activities, and cross-departmental projects.
• Develop and implement process improvements to enhance administrative efficiency and reduce operational overhead.
• Maintain procurement records, office supply inventories, and asset registers across all administrative functions.
• Ensure compliance with DHL Group’s administrative policies and health and safety standards at all Karachi facilities.

Requirements & Qualifications

• Education: Minimum Bachelor’s or Master’s Degree
• Experience: 4-6 years in administrative roles within the logistics or freight forwarding industry
• Key Skills: Facility management, vendor coordination, travel and event planning, process improvement
• Software: Excellent command of MS Office (Excel, PowerPoint, MS Word)
• Gender: Male & Female
• Apply: careers.dhl.com

Executive OMS (Order Management Solution)

Full-Time · Karachi · 1 Post

Job Responsibilities

• Manage day-to-day Ocean Freight shipment operations and serve as the primary point of contact for assigned key customer accounts.
• Address and resolve customer complaints, inquiries, and shipment status requests promptly and professionally.
• Submit Electronic Shipping Instructions (ESI) to shipping lines accurately and within required cut-off timelines.
• Prepare Master Bill of Lading (MBL) and House Bill of Lading (HBL) documentation in compliance with shipment terms and customer instructions.
• Manage accounts receivable and payable processes related to assigned shipments, ensuring timely invoicing and reconciliation.
• Ensure timely dispatch of shipping documents to consignees, agents, and relevant stakeholders to avoid delivery delays.
• Coordinate with internal operations, customs, and sales teams to ensure smooth end-to-end execution of customer shipments.

Requirements & Qualifications

• Education: Bachelor’s Degree from a recognized institution
• Experience: 2-3 years in a related field, preferably ocean freight or order management operations
• Key Skills: Customer relationship management, bill of lading preparation, accounts coordination, documentation accuracy
• Software: Strong command of MS Office
• Gender: Male & Female
• Apply: careers.dhl.com

Executive CDZ (Customs)

Full-Time · Karachi · 1 Post

Job Responsibilities

• Prepare, review, and submit import and export customs documentation through the WeBOC system and Pakistan Single Window (PSW) platform.
• Ensure full compliance with the Pakistan Customs Act, FBR regulations, and applicable Statutory Regulatory Orders (SROs) for all clearances.
• Coordinate directly with customs officials to facilitate examination, assessment, and timely release of import and export consignments.
• Calculate customs duties, taxes, and applicable charges accurately based on tariff classifications and valuation rules.
• Liaise with shipping lines, freight forwarding partners, and local transporters to coordinate cargo movement and delivery timelines.
• Maintain organized records of customs declarations, duty payment receipts, and clearance documentation for audit and compliance purposes.
• Identify and resolve customs clearance delays or discrepancies promptly to minimize demurrage and detention costs for customers.

Requirements & Qualifications

• Education: Bachelor’s Degree from a recognized institution
• Experience: 2-4 years in customs clearance at a multinational or renowned freight forwarding company
• Key Skills: WeBOC and PSW systems, customs tariff knowledge, duty calculation, regulatory compliance, stakeholder coordination
• Regulatory Knowledge: Pakistan Customs Act, FBR rules, SROs
• Gender: Male & Female
• Apply: careers.dhl.com

Executive Sales Support

Full-Time · Karachi · 1 Post

Job Responsibilities

• Collect and organize customer data to support the sales team with lead qualification and quotation preparation activities.
• Maintain a daily inquiries sheet tracking all incoming sales leads and prepare regular analysis reports for management review.
• Generate and maintain high-quality customer databases and sales performance reports to support commercial decision-making.
• Gather and analyze market data to identify emerging business opportunities and competitive threats within the freight forwarding sector.
• Build and maintain strong working relationships with existing and prospective customers to support long-term account retention.
• Prepare sales presentations, proposals, and marketing communication materials in coordination with the sales and marketing teams.
• Coordinate with operations and customer service teams to ensure smooth handover of new accounts from sales to service delivery.

Requirements & Qualifications

• Education: Bachelor’s Degree from a recognized institution
• Experience: 1+ year of experience preferred, ideally in sales support or commercial operations
• Key Skills: Presentation skills, interpersonal communication, market research, data analysis, customer relationship management
• Software: Proficiency in MS Office and CRM tools
• Gender: Male & Female
• Apply: careers.dhl.com