Director Operations Technical · Director Internal Audit · Director IT

Director Level · Punjab Masstransit Authority · 01 Post Each · Apply via Punjab Job Portal

Director Operations Technical – Key Responsibilities

• Lead and oversee the technical operations of PMA’s mass transit systems — including Metro Bus and Orange Line Metro Train — ensuring safe, punctual, and efficient service delivery for Punjab’s commuters.
• Develop and implement technical operations policies, standard operating procedures, and maintenance schedules for PMA’s rolling stock, stations, electrical systems, and civil infrastructure.
• Manage fleet maintenance programs, coordinating with internal engineering teams and external contractors on preventive maintenance, breakdown response, and major overhaul schedules.
• Monitor operational KPIs including service reliability, headways, passenger loads, energy consumption, and safety incident rates, reporting performance to the PMA leadership.
• Coordinate with the Punjab Government, transport planning authorities, and international transit operators on technical standards, capacity expansion, and system upgrades.
• Lead the technical team, managing Director-level relationships with contractors, OEM suppliers, and technical advisors involved in PMA’s infrastructure projects.

Director Internal Audit – Key Responsibilities

• Lead PMA’s internal audit function, developing and executing an annual risk-based audit plan covering all financial, operational, procurement, and project-related activities.
• Evaluate the adequacy and effectiveness of PMA’s internal control systems, governance frameworks, and compliance mechanisms across all organizational units.
• Direct audit engagements including planning, fieldwork, reporting, and follow-up — ensuring findings and recommendations are documented in formal audit reports submitted to PMA’s Board and leadership.
• Coordinate with Punjab Government’s Auditor General, external auditors, and provincial finance authorities on audit plans, findings, and compliance with public sector financial management regulations.
• Manage and develop the internal audit team, building a high-capability audit function that upholds IIA standards and serves as a trusted advisor to PMA’s management on risk and governance.

Director IT – Key Responsibilities

• Develop and lead PMA’s IT strategy, ensuring the organization’s digital infrastructure, systems, and technology investments align with operational requirements and Punjab Government’s digital transformation agenda.
• Oversee the management and development of PMA’s enterprise IT systems including Automatic Fare Collection (AFC), Passenger Information Systems (PIS), CCTV surveillance, control center infrastructure, and ERP/HR platforms.
• Lead the IT team across system administration, network management, software development, cybersecurity, and end-user support functions.
• Manage IT vendor relationships, system procurement, and technology refresh cycles, ensuring competitive procurement and value for money on major IT investments.
• Ensure cybersecurity governance, data protection, and business continuity across PMA’s IT systems — particularly critical transit control and passenger management infrastructure.

General Eligibility (All Director Positions)

• Senior-level professionals with significant experience in their respective domain (transit operations / internal audit / IT) within government, public sector enterprises, or large private sector organizations.
• Advanced academic qualifications in relevant fields — Engineering/Transport for Operations; CA/ACCA/MBA Finance for Audit; CS/IT/Engineering for IT — as per detailed eligibility criteria on jobs.punjab.gov.pk.
• Apply: jobs.punjab.gov.pk/new_recruit/jobs (search “Punjab Masstransit Authority”)

Deputy Director IT · Assistant Director IT · Assistant Director Admin

DD / AD Level · Punjab Masstransit Authority · 01 Post Each

Deputy Director IT – Key Responsibilities

• Support the Director IT in managing PMA’s IT operations, taking responsibility for day-to-day system administration, network monitoring, and IT team supervision.
• Administer PMA’s server infrastructure, virtual environments, Active Directory, and enterprise applications, ensuring high availability for mission-critical transit systems.
• Oversee network infrastructure including switches, routers, firewalls, and VPN systems across PMA’s depots, stations, and control center facilities.
• Manage IT vendor relationships, hardware/software procurement processes, and service level agreements for IT support contracts.
• Lead IT project implementation activities under the Director IT’s guidance, ensuring timely delivery, user training, and post-go-live support.
• Prepare IT operations reports, system performance dashboards, and incident management summaries for the Director IT and PMA management.

Assistant Director IT – Key Responsibilities

• Provide day-to-day IT support to PMA staff, troubleshooting hardware, software, and network issues across offices, stations, and depot facilities.
• Install, configure, and maintain workstations, printers, servers, and peripheral devices in compliance with PMA’s IT policies and security standards.
• Manage user account provisioning and access control in Active Directory and enterprise application platforms.
• Support the maintenance and monitoring of PMA’s Automatic Fare Collection (AFC), CCTV, and Passenger Information Systems at station and control center level.
• Document IT configurations, incident logs, and technical procedures in the IT knowledge base for team reference and continuity.

Assistant Director Admin – Key Responsibilities

• Manage PMA’s day-to-day administrative operations including office management, facilities maintenance, procurement of office supplies, and administrative service delivery.
• Coordinate the implementation of administrative policies, service rules, and compliance with Punjab Government’s administrative directives applicable to PMA.
• Liaise with Punjab Government departments, regulatory bodies, and external agencies on administrative, logistics, and correspondence matters.
• Oversee transport arrangements, guest management, and protocol services for PMA’s senior management and official delegations.
• Supervise administrative support staff, ensuring efficient office operations, document management, and timely dispatch of official correspondence.

• IT Roles Qualifications: Bachelor’s or Master’s in CS/IT/Software Engineering from HEC-recognized institution; relevant IT experience as per Punjab Job Portal TOR.
• Admin Role Qualification: Bachelor’s or Master’s in Public Administration, Business Administration, or related field; administrative management experience as per Punjab Job Portal TOR.
• Apply: jobs.punjab.gov.pk/new_recruit/jobs

Establishment Officer, Audit Assistant, Accounts Assistant & Computer Operator

Officer / Assistant / Operator Level · PMA Punjab · 01 Post Each

Establishment Officer – Key Responsibilities

• Manage all establishment matters for PMA staff including appointments, promotions, transfers, leaves, service records, and disciplinary proceedings in accordance with Punjab Government service rules.
• Maintain accurate and up-to-date personal files, service books, and employee records for all PMA regular and contractual staff.
• Process employee benefits, pension cases, gratuity, provident fund, and medical reimbursement claims in coordination with Finance and HR departments.
• Coordinate with the Punjab Government’s Services & General Administration Department, Finance Department, and other provincial entities on establishment and service matters.
• Prepare establishment-related correspondence, notifications, office orders, and legal documents related to employee service matters.

Audit Assistant – Key Responsibilities

• Support the Director Internal Audit in conducting audit assignments by collecting audit evidence, testing internal controls, and verifying financial and operational records.
• Prepare audit working papers, checklists, and documentation packages for assigned audit engagements.
• Check compliance of transactions, procurements, and operational activities with PMA’s financial rules, procurement regulations, and applicable government directives.
• Follow up on implementation of prior audit recommendations, documenting status updates for the audit team’s progress reports.

Accounts Assistant – Key Responsibilities

• Maintain PMA’s daily financial accounting records including general ledger entries, accounts payable, accounts receivable, and journal vouchers in the accounting system.
• Process payment requests, vendor invoices, and reimbursement claims after verifying supporting documentation and budget availability.
• Prepare monthly bank reconciliations, petty cash statements, and budget utilization summaries for Finance management review.
• Assist in the preparation of monthly and quarterly financial reports, supporting the finance team in meeting statutory reporting deadlines.

Computer Operator – Key Responsibilities

• Perform data entry, document typing, and record maintenance across PMA’s administrative, HR, and operational databases with speed and accuracy.
• Maintain organized digital and physical filing systems for official correspondence, reports, and records in compliance with PMA’s document management procedures.
• Operate and manage office computer equipment and software, providing basic IT troubleshooting support for assigned office functions.
• Prepare formatted documents, spreadsheets, and presentation materials as directed by supervisors using MS Office applications.

• Establishment Officer: Bachelor’s in Public Admin / BBA / LLB with knowledge of Punjab Government service rules as per Punjab Job Portal TOR.
• Audit Assistant: Bachelor’s in Finance/Accounting/Commerce as per Punjab Job Portal TOR.
• Accounts Assistant: Bachelor’s in Commerce/Finance/Accounting/B.Com as per Punjab Job Portal TOR.
• Computer Operator: Intermediate/Bachelor’s with computer proficiency as per Punjab Job Portal TOR.
• Apply: jobs.punjab.gov.pk/new_recruit/jobs → search “Punjab Masstransit Authority”