Territory Sales Supervisor

Grade L1 · Commercial – Region Central A · Muridke, Punjab · Full-time

Job Responsibilities

• Conduct daily market visits across the assigned territory, performing spot checks and retail audits to verify stock availability, SIM display, and brand visibility at the retail level.
• Manage assigned franchise operations, review daily sales and activity reports shared by the Area Manager, and ensure franchises meet their operational and sales commitments.
• Drive retail and distribution network development by engaging franchise staff, Distribution Officers (DOs), and retail partners to expand Jazz’s footprint and improve service quality.
• Achieve monthly KPI targets including Recharge, Gross Adds (Pre and Postpaid), JazzCash (DR, Cash-In, and M-Wallet activation), and MBB Data Device sales within the assigned territory.
• Monitor territory integrity and enforce infringement control measures, identifying and addressing cases of SIM theft, unauthorized reselling, or channel conflict within the territory.
• Build and maintain strong relationships with retailers, franchise owners, and distribution partners to drive loyalty, resolve issues promptly, and sustain long-term business partnerships.
• Support JazzCash Wallet Activation, Postpaid, and Prepaid sales drives by training franchise staff on promotions, products, and customer engagement techniques.
• Report daily and weekly territory performance data, escalating market intelligence, competitor activities, and channel issues to the Area Manager for strategic action.

Requirements & Qualifications

• Experience: Relevant experience in telecom or FMCG sales management, channel development, and franchise management
• Key Skills: Territory management, franchise operations, KPI delivery, JazzCash/fintech sales, retail audit, distribution network development
• Other: Strong understanding of the Regional Operating Model and local market dynamics in Muridke/Sheikhupura territory; willingness to travel extensively within the territory
• Apply: apply.workable.com/pakistan-mobile-communication-limited-pmcl/

Regional Head Cloud Sales – South

Grade L4 · Enterprise Solutions · 10+ Years · Karachi · Full-time

Job Responsibilities

• Drive growth of the corporate customer technology portfolio across the South region through new customer acquisition, upselling, and cross-selling of Jazz Business cloud, connectivity, and enterprise technology solutions.
• Serve as a thought leader and subject matter expert on cloud technology products, technical integrations, and emerging enterprise technology trends for Jazz’s regional corporate client base.
• Lead a direct sales team and indirectly manage 10–15 experienced Jazz Business Consultants and Jazz Digital Consultants, setting performance targets, coaching, and driving a high-performance sales culture.
• Design and manage end-to-end sales capabilities including opportunity pipeline management, customer lifecycle planning, channel and partner enablement, and enterprise account management.
• Build and maintain C-suite relationships with major corporate accounts in Karachi, acting as Jazz’s most senior commercial representative for the South region enterprise segment.
• Partner with cross-functional stakeholders — including product, technology, marketing, and finance — to develop and execute compelling enterprise solution propositions tailored to the South region market.
• Monitor regional market dynamics, competitor cloud and enterprise offerings, and customer technology adoption trends, providing strategic intelligence to Jazz’s enterprise leadership team.
• Support Jazz’s TelCo-to-TechCo transformation by championing the adoption of cloud, IoT, cybersecurity, and digital transformation solutions within the South region corporate customer portfolio.

Requirements & Qualifications

• Education: Bachelor’s or Master’s degree; MBA in Marketing, Management, or related discipline preferred
• Experience: Minimum 10 years in sales/business development in a people leadership role; experience in enterprise technology, solution selling, or engagement with system integrators is an advantage
• Key Skills: Enterprise cloud sales, people leadership, solution selling, account management, C-suite engagement, entrepreneurial mindset, technology trends awareness
• Apply: apply.workable.com/pakistan-mobile-communication-limited-pmcl/

Manager Transformation & EPMO

Grade L3 · Strategy · 6+ Years (3+ in PMO) · Islamabad · Full-time

Job Responsibilities

• Drive proactive end-to-end project management for high-stakes, cross-functional strategic initiatives at Jazz, applying global PMO best practices including risk management, dependency tracking, and change control.
• Maintain a consolidated, real-time view of the enterprise project portfolio — covering delivery status, resource utilization, milestones, and risks — to provide leadership with an accurate and current picture at all times.
• Prepare high-quality, decision-ready executive reports and board-level updates, translating complex cross-functional project data into clear, concise, and actionable management communications.
• Collaborate with workstream leads and business units to evaluate the commercial, financial, and technical feasibility of new strategic initiatives before they enter the project portfolio.
• Support the development, tracking, and reporting of business cases, value realization metrics, and KPIs tied to Jazz’s strategic transformation programmes.
• Manage interdependencies between concurrent transformation programmes, coordinating across functions to prevent bottlenecks and ensure integrated delivery of enterprise-wide change.
• Operate and continuously improve project management tooling — including MS Project, Jira, and ServiceNow — to enhance portfolio visibility and reporting quality across the EPMO function.
• Develop and maintain stakeholder engagement and governance frameworks that ensure appropriate oversight, accountability, and escalation pathways for strategic projects across all Jazz divisions.

Requirements & Qualifications

• Education: Bachelor’s or Master’s degree; PMP, Prince2, or equivalent project management certification preferred
• Experience: 6+ years overall with at least 3 years in a PMO or strategy execution role within a large organization; telecom or technology sector experience is a plus
• Key Skills: Enterprise PMO, portfolio management, executive communication, financial analysis, business case development, stakeholder management, MS Project / Jira / ServiceNow
• Apply: apply.workable.com/pakistan-mobile-communication-limited-pmcl/

Teknosys Data Team – AI Engineer · Senior BI Consultant · Data Scientist · MLOps Engineer

Data Analytics · Islamabad · 04 Positions · Full-time

AI Engineer – Core Responsibilities

• Design, develop, and deploy production-grade AI/ML solutions, integrating them into enterprise systems and applications serving Jazz’s 100+ million customer base.
• Build and maintain scalable data ingestion, training, and inference pipelines, ensuring reliability, low latency, and cost efficiency in production AI workloads.
• Implement Generative AI and Large Language Model (LLM) applications using techniques including prompt engineering, fine-tuning, and Retrieval-Augmented Generation (RAG) for Jazz’s internal and customer-facing use cases.
• Develop RESTful APIs and microservices to expose AI/ML capabilities to downstream applications, ensuring robust documentation, versioning, and security standards.
• Contribute to AIOps practices including automated testing, continuous model monitoring, drift detection, and deployment pipelines using cloud-native tools and Kubernetes.

Data Scientist – Core Responsibilities

• Develop and deploy data science models for telecom use cases including GenAI solutions, product affinity modelling, churn prediction, and subscriber data monetization.
• Perform advanced behavioral, usage, and lifetime segmentation of Jazz’s subscriber base, enabling targeted commercial campaigns and personalized customer experiences.
• Apply statistical modelling, machine learning, and predictive analytics techniques using Python or R to identify hidden subscriber patterns and build actionable intelligence for commercial teams.
• Collaborate with commercial stakeholders to translate data science outputs into measurable business value, supporting product decisions and customer lifetime value improvement.

MLOps Engineer – Core Responsibilities

• Build and maintain automated ML training, validation, and deployment pipelines that enable rapid and reliable delivery of models into production environments.
• Implement model monitoring, performance tracking, and drift detection systems to ensure ongoing model reliability and trigger retraining workflows when required.
• Manage containerized ML workloads using Docker and Kubernetes, ensuring scalability, reproducibility, and resource efficiency across cloud infrastructure.
• Collaborate with data scientists and AI engineers to establish MLOps best practices, CI/CD pipelines for ML, and feature store management across the Teknosys platform.

Requirements & Qualifications (All Teknosys Roles)

• Education: Bachelor’s or Master’s in Computer Science, Software Engineering, AI, Data Science, or related field
• AI Engineer: 4+ years; Python (required), Java/Go/C++ (plus); TensorFlow/PyTorch; AWS/Azure/GCP; Docker/Kubernetes; LLM/RAG experience
• Data Scientist: 1–2 years; Python or R; SQL; predictive modelling; LLM/RAG experience; data visualization (matplotlib, ggplot)
• Senior BI Consultant: Strong data analytics and BI platform experience; performance analytics focus — verify specific requirements on Jazz portal
• MLOps Engineer: ML pipeline automation, Docker/Kubernetes, CI/CD for ML, model monitoring tools — verify specific requirements on Jazz portal
• Apply: apply.workable.com/pakistan-mobile-communication-limited-pmcl/

Network Engineer

Technology · Karachi · Full-time

Job Responsibilities

• Plan, deploy, configure, and maintain network infrastructure components including routers, switches, firewalls, and transmission equipment supporting Jazz’s Karachi operations and network coverage.
• Monitor network performance across the Karachi region using network management systems (NMS), identifying and resolving faults, degradation, and capacity bottlenecks proactively.
• Perform root cause analysis of network incidents and outages, coordinating with field teams and vendors to restore service within defined SLAs and documenting findings for future prevention.
• Support the rollout of 4G/5G network expansion projects in Karachi, assisting with site acceptance, configuration, integration, and optimization of new network elements.
• Manage transmission links including fiber, microwave, and IP/MPLS connections, ensuring optimum capacity utilization and redundancy for Jazz’s critical backbone and access networks.
• Collaborate with regional and national network operations teams on configuration changes, planned maintenance windows, and upgrade activities, following Jazz’s change management processes.
• Prepare network performance and incident reports for the Technology leadership team, providing data-driven analysis and recommendations on network quality improvement.
• Support third-party vendor and equipment management activities, ensuring contractual SLA compliance and coordinating technical escalations as required.

Requirements & Qualifications

• Education: Bachelor’s in Telecommunications, Electrical Engineering, Computer Science, or related field
• Key Skills: Telecom network operations, routing/switching, transmission technologies, fault management, 4G/5G networks, NMS tools, vendor management
• Certifications: CCNA/CCNP or equivalent network certifications preferred
• Apply: apply.workable.com/pakistan-mobile-communication-limited-pmcl/

Commercial Experience Executive · Expert Consumer Insights · Expert Payroll & Benefits · Specialist Legal Support

Multiple Depts · Multan & Islamabad · 04 Positions · Full-time

Commercial Experience Executive – Core Responsibilities

• Deliver excellent in-store or channel-based customer experience for Jazz’s commercial services in Multan, resolving queries, handling complaints, and ensuring high satisfaction scores.
• Promote and sell Jazz’s commercial products and services — including connectivity, JazzCash, and digital bundles — ensuring customers are matched to the right products for their needs.
• Support retention initiatives by identifying at-risk customers and proactively offering solutions that reduce churn and increase engagement with Jazz’s service ecosystem.

Expert Consumer Insights – Core Responsibilities

• Design and execute quantitative and qualitative consumer research programmes to develop a deep understanding of Jazz’s 100+ million customers’ behaviours, needs, and satisfaction drivers.
• Analyse large consumer datasets to identify actionable insights that inform Jazz’s commercial strategy, product development, and customer experience improvement initiatives.
• Translate research findings into compelling, decision-ready reports and strategic recommendations for Jazz’s senior leadership and cross-functional teams.

Expert Payroll & Benefits – Core Responsibilities

• Manage end-to-end payroll processing for Jazz’s workforce, ensuring accurate and timely salary disbursements in compliance with tax, EOBI, SESSI, and other statutory requirements.
• Administer and continuously improve Jazz’s employee benefits programmes — including health insurance, provident fund, and performance bonuses — ensuring competitive and compliant benefit delivery.
• Provide expert payroll and benefits advisory support to P&O business partners and employees, resolving payroll queries and benefit escalations in a timely and professional manner.

Specialist Legal Support (HQ) – Core Responsibilities

• Provide day-to-day legal research and drafting support to Jazz’s Legal Affairs team at HQ, covering regulatory compliance, commercial contracts, employment law, and telecom sector legal matters.
• Review and assist in the preparation of contracts, NDAs, vendor agreements, and legal correspondence, flagging risks and recommending protective clauses to senior legal counsel.
• Monitor regulatory developments by the Pakistan Telecommunication Authority (PTA) and other government bodies, briefing the legal team on implications for Jazz’s operations.

How to Apply for These Roles

• Visit the Jazz careers portal, search for each role by title, review the full job description, and submit your application online before the closing date.
• Apply: apply.workable.com/pakistan-mobile-communication-limited-pmcl/

Internships – Data Analytics & Reporting · People Experience

Technology & People & Organization · Islamabad · 02 Internships

Data Analytics & Reporting Intern – What You’ll Do

• Assist the Technology team in collecting, cleaning, and processing network and operational data for performance reporting and trend analysis.
• Build and maintain dashboards and reports in Excel, Power BI, or similar tools to support technology management’s visibility of key performance indicators.
• Support ad hoc data analysis requests from technology stakeholders, applying basic statistical techniques to identify patterns and highlight anomalies in datasets.
• Gain hands-on exposure to Jazz’s network operations data ecosystem and learn how analytics drives decision-making at Pakistan’s largest digital operator.

People Experience Intern – What You’ll Do

• Support the People & Organization team with day-to-day HR operations including onboarding coordination, employee lifecycle processes, and HR system data entry.
• Assist in planning and executing employee engagement activities, surveys, and culture initiatives that contribute to Jazz’s Top Employer certification standards.
• Help prepare People & Organization reports, presentations, and data summaries for HR leadership, gaining exposure to HR analytics and workforce data.
• Experience Jazz’s diverse and inclusive workplace culture first-hand while building practical HR skills in one of Pakistan’s most admired people-first organizations.

Who Should Apply

• Final-year students or recent graduates in Computer Science, Data Science, Statistics, Business Administration, HR, or related fields
• Strong interest in data analytics (for Tech intern) or HR/people management (for People Experience intern)
• Good communication skills, eagerness to learn, and ability to work in a fast-paced, collaborative tech company environment
• Apply: apply.workable.com/pakistan-mobile-communication-limited-pmcl/