Customer Service and Design Team Leader

Full-Time · Lahore · 1 Post

This is a Team Leader position for the CS&D Front Office in Pakistan. You will be the key contact for Supply Chain related aspects for the market and drive continuous improvement on service level and customer loyalty while securing proper supply chain integration and efficiency.

Job Responsibilities

• Drive customer Supply Chain integration and engagement with the market group team and customers.
• Secure end-to-end OFPM (Order Fulfilment Process Management) operations at the customer level.
• Understand market dynamics and drive continuous improvement in service level and customer loyalty.
• Ensure end-to-end governance in the OFPM process for smooth and efficient operations.
• Lead the CS&D Front Office team to deliver on required KPIs and performance targets.
• Act as the key point of contact for Supply Chain related matters within the Pakistan market.
• Coordinate with cross-functional stakeholders to resolve supply chain integration challenges.
• Monitor and report on service level performance, identifying areas for continuous improvement.

Requirements & Qualifications

• Education: Bachelor’s degree or equivalent in Engineering or Business Administration; Master’s degree preferred.
• Experience: At least 5 years of experience in strategic & operational aspects of supply chain and customer management.
• Key Skills: People coordination, stakeholder management, fluent English (verbal & written), communication.
• Age Limit: Not specified.
• Gender: Both
• Apply: jobs.tetrapak.com

Production Intern

Internship · Lahore · 1 Post

Tetra Pak Pakistan is looking for a bright and motivated person for the position of Production Intern within the production team. This is a great opportunity for students to gain hands-on experience in a world-class manufacturing environment.

Job Responsibilities

• Conduct data review and root cause analysis to address sporadic and chronic production issues.
• Take prompt action to solve identified production problems in coordination with the team.
• Implement standard operating procedures (SOPs) to prevent recurrence of production issues.
• Ensure clear communication within the department and across the organization.
• Support World Class Manufacturing (WCM) activities including participation in improvement teams.
• Assist in monitoring production line performance and documenting findings.
• Collaborate with cross-functional teams to support continuous improvement initiatives.

Requirements & Qualifications

• Education: Currently enrolled in a Bachelor’s degree, preferably in Engineering.
• Experience: Interest in the production area; no prior work experience required.
• Key Skills: Analytical mindset, attention to detail, communication, teamwork, willingness to travel.
• Age Limit: Not specified.
• Gender: Both
• Apply: jobs.tetrapak.com

Service Engineer

Full-Time · Lahore · 1 Post

As a Service Engineer, you will be part of a professional and dedicated team responsible for delivering technical support to customers by providing preventive maintenance, troubleshooting, commissioning, and installation services on Tetra Pak Packaging and Processing Equipment. You will travel up to 80% of your time to customer sites regionally.

Job Responsibilities

• Execute analysis and troubleshooting to resolve mechanical and automation issues on customer equipment.
• Conduct systematic root cause analysis of problems to enable permanent resolution.
• Perform preventive and corrective maintenance activities on packaging and processing equipment.
• Promote a safe working culture and execute all work in accordance with safety regulations.
• Execute installation of relevant rebuilding kits and equipment upgrades at customer sites.
• Liaise with customers to maintain a continuous positive relationship and service experience.
• Conduct production supervision and training of customer personnel on equipment operation.
• Travel extensively, up to 80% of working time, to customer sites across the region.

Requirements & Qualifications

• Education: Bachelor’s degree in Engineering (Mechatronics, Electrical, Mechanical, Electronics, or equivalent).
• Experience: 2-3 years of technical experience, including mechanical and basic electrical experience; liquid food processing equipment experience preferred.
• Key Skills: Process control, frequency converters, fieldbus protocols (Profinet, Ethernet/IP, DeviceNet); PLC/HMI programming (Siemens, Rockwell, Wonderware).
• Age Limit: Not specified.
• Gender: Both
• Apply: jobs.tetrapak.com

Project Manager

Full-Time · Multiple Locations · 1 Post

Tetra Pak is seeking experienced Project Managers to lead and manage projects across multiple locations. The role involves overseeing project delivery, managing stakeholders, and ensuring projects are completed on time, within budget, and to quality standards.

Job Responsibilities

• Lead project management processes from initiation through to closeout across assigned projects.
• Manage project aspects including budgeting, scheduling, procurement, quality control, and risk management.
• Develop and maintain strong relationships with clients and stakeholders throughout the project lifecycle.
• Ensure project documentation governance aligns with company and client requirements.
• Track project progress against goals, budgets, and timelines, escalating risks as needed.
• Coordinate cross-functional project teams to ensure timely and quality project delivery.
• Prepare regular project status reports and financial forecasts for management review.
• Ensure compliance with technical, safety, and quality standards throughout project execution.

Requirements & Qualifications

• Education: Bachelor’s degree in Engineering (Civil, Mechanical, or Electrical).
• Experience: Minimum 5 years of project management experience, including managing teams and maintaining excellent customer relations, in industrial or manufacturing environments.
• Key Skills: Mechanical/Electrical engineering knowledge, MS Office including MS Project, budgeting and financial analysis.
• Age Limit: Not specified.
• Gender: Both
• Apply: jobs.tetrapak.com