Head Business Planning & Retail Products Department

Senior Leadership · Head Office, Peshawar · 1 Post

Job Responsibilities

• Develop and lead the bank’s annual and long-term business planning strategy across retail banking segments.
• Design and launch new retail deposit and lending products aligned with market demand and profitability targets.
• Analyze branch and regional performance data to identify growth opportunities within the retail network.
• Coordinate with marketing, risk, and operations teams to ensure smooth rollout of new retail products.
• Monitor competitor product offerings and pricing to keep BOK’s retail portfolio competitive.
• Prepare business cases and board-level presentations for major retail banking initiatives.
• Lead a team responsible for product lifecycle management, from concept through post-launch review.
• Ensure all retail products comply with State Bank of Pakistan regulations and internal policy standards.

Requirements & Qualifications

• Education: Bachelor’s/Master’s degree in Business, Finance, or Banking from an HEC-recognized university
• Experience: Significant senior-level experience in business planning, retail products, or strategy within banking
• Key Skills: Strategic planning, product development, market analysis, stakeholder management
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

Head IT Audit Department

Senior Leadership · Head Office, Peshawar · 1 Post

Job Responsibilities

• Lead the IT Audit function within the Internal Audit Group, overseeing governance, risk, and compliance reviews.
• Plan and execute risk-based IT audits covering core banking systems, networks, and information security controls.
• Assess IT general controls and application controls to identify gaps and recommend remediation actions.
• Report audit findings and control weaknesses to senior management and the Board Audit Committee.
• Coordinate with external auditors and regulators on IT governance and information security examinations.
• Develop and update the IT audit methodology in line with evolving cybersecurity and regulatory standards.
• Mentor and supervise IT audit staff to build technical audit capacity within the department.
• Track remediation of prior audit findings to ensure timely closure of identified control gaps.

Requirements & Qualifications

• Education: Minimum Graduation; Bachelor’s/Master’s in IT, Computer Science, Finance, or related field from an HEC-recognized university preferred
• Experience: 5+ years in IT Audit, IT Governance, or Information Security in a reputable organization
• Key Skills: IT/IS-related certifications (CISA, CISM, or similar preferred), risk assessment, regulatory compliance
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

T24 Developer – Software Development Department

Mid-Senior IT · Islamabad / Peshawar

Job Responsibilities

• Design, develop, and maintain customizations on the bank’s T24 core banking system.
• Write and test T24 code using COBOL, jBase, or Temenos-specific development tools and frameworks.
• Troubleshoot and resolve production issues on T24 modules to minimize downtime and service disruption.
• Collaborate with business teams to translate banking product requirements into T24 technical specifications.
• Support version upgrades, patches, and regression testing for the core banking platform.
• Maintain technical documentation for all T24 customizations and integration interfaces.
• Coordinate with the vendor and infrastructure teams on performance tuning and system stability.
• Participate in code reviews to ensure development work meets internal quality and security standards.

Requirements & Qualifications

• Education: Bachelor’s/Master’s degree in Computer Science, Software Engineering, or a related field from an HEC-recognized university
• Experience: Relevant hands-on experience developing and maintaining the T24 core banking system
• Key Skills: T24/Temenos development, jBase or COBOL, core banking integrations, troubleshooting
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

Desktop Support Officers

IT Support · Peshawar, Islamabad, Lahore, Karachi

Job Responsibilities

• Provide first-line technical support to branch and head office staff for hardware and software issues.
• Install, configure, and maintain desktops, printers, and peripheral devices across assigned locations.
• Log and track support tickets through the IT service desk system until full resolution.
• Coordinate with network and infrastructure teams to resolve connectivity issues at branches.
• Assist end users with core banking application access issues and password resets.
• Maintain an updated inventory of IT assets and coordinate timely equipment replacements.
• Conduct basic IT security awareness checks and enforce compliance with the bank’s IT usage policies.

Requirements & Qualifications

• Education: Bachelor’s degree in Computer Science, IT, or a related field from an HEC-recognized university
• Experience: Relevant experience in desktop support or IT helpdesk operations preferred
• Key Skills: Hardware troubleshooting, Windows OS support, ticketing systems, customer service
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

Relationship Manager – Corporate Banking

Managerial · Faisalabad · 1 Post

Job Responsibilities

• Manage and grow a portfolio of corporate banking clients across the Faisalabad industrial belt.
• Structure and negotiate credit facilities, trade finance, and cash management solutions for corporate clients.
• Conduct financial analysis and credit assessments to support lending decisions and risk evaluation.
• Identify cross-selling opportunities for treasury, trade, and transaction banking products.
• Monitor client account performance and covenant compliance throughout the credit relationship lifecycle.
• Build strong relationships with corporate treasurers, CFOs, and business owners in the region.
• Coordinate with credit, legal, and operations teams to ensure smooth documentation and disbursement.
• Prepare periodic portfolio quality and business development reports for senior management.

Requirements & Qualifications

• Education: Bachelor’s/Master’s degree in Business, Finance, or Banking from an HEC-recognized university
• Experience: Relevant experience in corporate banking relationship management or credit
• Key Skills: Credit structuring, financial analysis, client relationship management, trade finance
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

Branch Manager

Managerial · Karachi · 1 Post

Job Responsibilities

• Oversee daily branch operations in Karachi, ensuring service quality and adherence to bank policies.
• Drive branch deposit mobilization, retail lending, and cross-selling targets through the branch team.
• Lead, coach, and evaluate branch staff to improve productivity and customer service standards.
• Ensure strict compliance with regulatory, audit, and anti-money laundering requirements at the branch.
• Manage cash operations, vault security, and branch-level risk controls in line with policy.
• Handle escalated customer complaints and ensure timely, satisfactory resolution.
• Build relationships with local businesses and community stakeholders to grow the branch’s customer base.
• Prepare and submit monthly branch performance and compliance reports to regional management.

Requirements & Qualifications

• Education: Bachelor’s/Master’s degree in Business, Finance, or Banking from an HEC-recognized university
• Experience: 3+ years of relevant banking experience, preferably in Retail Sales, Branch Management, or Islamic Banking
• Key Skills: Branch operations management, team leadership, regulatory compliance, customer service
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

Branch Manager

Managerial · Burrewala · 1 Post

Job Responsibilities

• Manage overall branch operations in Burrewala, ensuring efficient service delivery to local customers.
• Achieve branch-level deposit mobilization and lending targets through proactive local business development.
• Supervise and develop branch staff to maintain high standards of customer service and operational accuracy.
• Ensure the branch operates in full compliance with regulatory, audit, and internal control requirements.
• Oversee cash management, vault operations, and physical security protocols at the branch.
• Resolve customer complaints and escalations promptly to maintain strong customer relationships.
• Engage with the local farming and small-business community to identify agriculture and SME financing opportunities.
• Submit periodic branch performance, risk, and compliance reports to regional management.

Requirements & Qualifications

• Education: Bachelor’s/Master’s degree in Business, Finance, or Banking from an HEC-recognized university
• Experience: 3+ years of relevant banking experience, preferably in Retail Sales, Branch Management, or Islamic Banking
• Key Skills: Branch operations management, local business development, compliance, team leadership
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

Officer Management Audit Department

Officer Level · Head Office, Peshawar · 1 Post

Job Responsibilities

• Conduct branch and departmental audits to evaluate compliance with bank policies and regulatory requirements.
• Prepare detailed audit working papers and reports documenting findings and control weaknesses.
• Assess operational risk exposure across branches and recommend practical mitigation measures.
• Review adherence to anti-money laundering and know-your-customer procedures during audit assignments.
• Follow up on previously raised audit observations to confirm timely closure by management.
• Coordinate with branch and department heads to discuss audit findings and corrective action plans.
• Support the Head of Audit in preparing periodic reports for the Board Audit Committee.

Requirements & Qualifications

• Education: Bachelor’s/Master’s degree in Business, Finance, or Accounting from an HEC-recognized university
• Experience: Relevant experience in banking audit or internal controls preferred
• Key Skills: Audit methodology, risk assessment, regulatory compliance, report writing
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

Officer Quality Assurance Department

Officer Level · Head Office, Peshawar · 1 Post

Job Responsibilities

• Review branch and process documentation to ensure adherence to established quality standards.
• Conduct periodic quality checks on customer onboarding, account opening, and transaction processes.
• Identify process gaps and recommend improvements to reduce errors and enhance service delivery.
• Track quality metrics across departments and prepare dashboards for management review.
• Coordinate with branch and department teams to implement corrective action plans on quality issues.
• Support the design and rollout of standard operating procedures across key banking processes.
• Assist in customer complaint root-cause analysis to identify systemic quality improvement opportunities.

Requirements & Qualifications

• Education: Bachelor’s/Master’s degree in Business, Quality Management, or a related field from an HEC-recognized university
• Experience: Relevant experience in quality assurance or process improvement within banking preferred
• Key Skills: Process review, quality metrics analysis, SOP documentation, attention to detail
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

Agriculture Credit Officers

Officer Level · Multiple Cities

Job Responsibilities

• Evaluate agriculture financing applications from farmers and agribusinesses within the assigned territory.
• Conduct field visits to verify landholding, cropping patterns, and repayment capacity of applicants.
• Manage and monitor the agriculture credit portfolio to maintain healthy asset quality.
• Educate farmers on available agriculture finance products, terms, and application procedures.
• Coordinate with local agriculture extension offices and cooperatives to identify creditworthy borrowers.
• Follow up on loan disbursements and recoveries to minimize delinquency within the portfolio.
• Prepare periodic reports on agriculture credit growth, recoveries, and portfolio health for management.

Requirements & Qualifications

• Education: Bachelor’s degree from an HEC-recognized university required; Master’s degree preferred
• Experience: Relevant credit experience in a bank; Agriculture Finance experience preferred
• Key Skills: Credit evaluation, field assessment, farmer engagement, portfolio monitoring
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers

Credit Analyst – Agriculture Finance Division

Officer Level · Head Office, Peshawar · 1 Post

Job Responsibilities

• Analyze agriculture credit proposals submitted by field officers to assess creditworthiness and risk.
• Prepare detailed credit appraisal reports incorporating land records, cropping cycles, and market conditions.
• Review compliance of agriculture finance applications with State Bank of Pakistan prudential regulations.
• Support portfolio-level analysis to identify trends in agriculture credit performance and delinquency.
• Coordinate with Agriculture Credit Officers in the field to clarify documentation and appraisal queries.
• Assist in developing risk-scoring models tailored to agriculture financing across different crop cycles.
• Contribute to policy updates for the Agriculture Finance Division based on market and regulatory changes.

Requirements & Qualifications

• Education: Bachelor’s degree from an HEC-recognized university required; Master’s degree in Finance or Agriculture Economics preferred
• Experience: Relevant credit analysis experience in a bank, with Agriculture Finance experience preferred
• Key Skills: Credit appraisal, financial analysis, agriculture sector knowledge, regulatory compliance
• Gender: Women and persons with special needs strongly encouraged to apply
• Apply: bok.com.pk/careers