Manager CRM Onboarding Jobs at Jazz World Islamabad

JazzWorld (Jazz / PMCL) ยท Official Recruitment 2026

Manager CRM Onboarding Jobs at Jazz World Islamabad

JazzWorld, Pakistan’s largest digital operator, invites applications for a Manager CRM & Onboarding in Islamabad under Technology, Digital BSS. Apply online before 28 September 2026.

๐Ÿ“ Islamabad
๐Ÿ“ฑ JazzWorld
๐Ÿ—‚๏ธ Technology, Digital BSS
๐Ÿ’ผ L3
โณ Deadline: 28 September 2026

๐Ÿ“‹ Job Summary

Organization Jazz / JazzWorld (Pakistan Mobile Communication Limited โ€“ PMCL)
Job Title Manager CRM & Onboarding
Department Technology, Digital BSS
Grade L3
Job Location Islamabad, Pakistan
Vacancies Not Mentioned
Employment Type Full-time / Contract
Salary / Grade Market-based competitive package (amount not mentioned)
Education Bachelor’s or Master’s degree in Computer Science, IT, Telecommunications, or a related field
Experience 7+ years of IT/DBSS management experience in the telecom industry with strong exposure to BSS platforms, CRM, and Order Management
Application Mode Online via JazzWorld careers portal (Workable)
Date Posted 25 September 2026
Last Date 28 September 2026
Source JobsLeap.com

About JazzWorld and the Manager CRM & Onboarding Post

Manager CRM Onboarding Jobs at Jazz World Islamabad. JazzWorld (Jazz / PMCL) is Pakistan’s leading digital ServiceCo and largest digital operator, serving over 100 million Pakistanis through connectivity, financial services, digital platforms, AI, cloud, data centres, and cybersecurity under one unified ecosystem.

The Manager CRM & Onboarding will own the systems that bring new customers into JazzWorld’s digital ecosystem smoothly. It suits a senior telecom IT manager with deep BSS, CRM, and Order Management experience. Selected candidates receive a market-based competitive salary package and the chance to work with Pakistan’s largest digital services platform.

๐Ÿ“ฑ Technology, Digital BSS ยท Islamabad

Manager CRM & Onboarding

L3 ยท Islamabad ยท Last Date 28 September 2026

Department Technology, Digital BSS
Grade L3
Location Islamabad, Pakistan
Vacancies Not Mentioned
Employment Type Full-time / Contract
Last Date 28 September 2026

Job Responsibilities

  • Manage CRM and customer onboarding platforms within JazzWorld’s Digital BSS technology landscape.
  • Lead a team responsible for CRM configuration, order management, and pre-sale module support.
  • Apply TM Forum, eTOM, and SID frameworks to align CRM processes with telecom industry standards.
  • Oversee incident and change management for CRM systems using ITSM and ITIL practices.
  • Drive Agile-based delivery of CRM enhancements and onboarding process improvements.
  • Coordinate with sales, customer service, and technology teams to resolve onboarding issues quickly.
  • Monitor system performance and customer onboarding KPIs, and report on trends to senior management.
  • Mentor team members and build technical capability in CRM and BSS platforms.

Requirements & Qualifications

  • Education: Bachelor’s or Master’s degree in Computer Science, IT, Telecommunications, or a related field
  • Experience: 7+ years of IT/DBSS management experience in the telecom industry with strong exposure to BSS platforms, CRM, and Order Management
  • Key Skills: CRM and pre-sale modules, TM Forum/eTOM/SID, ITSM, ITIL, Agile project management, leadership
  • Age Limit: Not specified
  • Gender: Not specified (JazzWorld is an equal opportunity employer)
  • Apply: JazzWorld careers portal (Workable)


How to Apply

  1. 1Visit the JazzWorld careers portal at apply.workable.com.
  2. 2Search for โ€œManager CRM & Onboardingโ€ under Technology, Digital BSS in Islamabad.
  3. 3Complete the online application with accurate personal, educational, and professional details.
  4. 4Upload your CV and any supporting documents requested by the portal.
  5. 5Submit your application on or before 28 September 2026.

Important Instructions

Application Mode Online only via the JazzWorld careers portal
Equal Opportunity JazzWorld is an equal opportunity employer that celebrates and supports diversity
PWD Inclusion Persons with Disabilities are especially encouraged to apply for the Maqaam programme
Shortlisting Only shortlisted candidates will be contacted for interview or assessment
Accuracy Candidates must provide complete and accurate information; misrepresentation results in disqualification
Late Applications Incomplete applications or those received after the due date will not be entertained

๐Ÿ“ž Contact Information

Jazz / JazzWorld (PMCL)

๐Ÿ“ Job Location: Islamabad, Pakistan

๐ŸŒ Apply Online: apply.workable.com

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Frequently Asked Questions (FAQs)

Q: What is the last date to apply for Manager CRM & Onboarding at JazzWorld?

The last date for this position is 28 September 2026. Applications are accepted online only through the JazzWorld careers portal.

Q: Is the Manager CRM & Onboarding job full-time?

The advertisement lists JazzWorld positions as full-time or contract depending on the role, with a market-based competitive salary package.

Q: What qualification is required for Manager CRM & Onboarding?

The advertisement asks for a bachelor’s or Master’s degree in Computer Science, IT, Telecommunications, or a related field.

Q: How much experience is needed for Manager CRM & Onboarding?

7+ years of IT/DBSS management experience in the telecom industry with strong exposure to BSS platforms, CRM, and Order Management

Q: Where is the job located?

The post is based in Islamabad, under the Technology, Digital BSS department.

Q: How are candidates selected at JazzWorld?

Only shortlisted candidates will be contacted for interview or assessment. JazzWorld is an equal opportunity employer that values diversity and inclusion.

Q: Can Persons with Disabilities apply for JazzWorld jobs?

Yes, JazzWorld runs the Maqaam programme specifically for Persons with Disabilities, and PWD candidates are encouraged to apply for that programme.

People Also Ask

Q: How do I apply for Manager CRM & Onboarding jobs at JazzWorld 2026?

Visit apply.workable.com, search for โ€œManager CRM & Onboardingโ€ in Islamabad, complete the application, and submit before 28 September 2026.

Q: What does a Manager CRM and Onboarding do at JazzWorld?

The role manages CRM and customer onboarding systems within JazzWorld’s Digital BSS technology stack.

Q: What is the salary of Manager CRM & Onboarding at JazzWorld?

The advertisement mentions a market-based competitive salary package but does not give a figure.

Q: Is JazzWorld the same as Jazz?

Yes, JazzWorld is the digital ServiceCo brand of Jazz (Pakistan Mobile Communication Limited, PMCL), Pakistan’s largest digital operator.

Q: What is the Maqaam programme at JazzWorld?

Maqaam is JazzWorld’s inclusive employment programme for Persons with Disabilities, offering a 12-month contract with mentorship, skill matching, and a pathway to permanent conversion for high performers.

Q: Is the Manager CRM & Onboarding position based in Islamabad?

Yes, this vacancy is based in Islamabad, under the Technology, Digital BSS department.

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โœ… Apply Now

Apply before the last date. Only shortlisted candidates will be contacted.

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