Operational Support Jobs at National Bank of Pakistan

National Bank of Pakistan · Official Recruitment 2026

Operational Support Jobs at National Bank of Pakistan

National Bank of Pakistan is hiring a Digital Banking Officer – Operational Support in its Digital Banking division on a three-year renewable contract. Apply through the Sidat Hyder portal by 30 October 2026.

📍 Karachi, Lahore & Other Cities
🏦 NBP
📋 OG-II/OG-I
📝 3-Year Contract
⏳ Deadline: 30 Oct 2026

📋 Job Summary

Organization National Bank of Pakistan (NBP)
Recruitment Partner Sidat Hyder Morshed Associates
Position Digital Banking Officer – Operational Support
Division Digital Banking
Grade OG-II/OG-I
Total Positions Not mentioned in the advertisement
Location Karachi, Lahore and other major cities
Job Type Contract, three (03) years, renewable at the discretion of Management
Date Posted 18 October 2026
Last Date to Apply 30 October 2026
Source JobsLeap.com

About Digital Banking Officer – Operational Support at NBP

NBP calls itself The Nation’s Bank and says it is contributing to socioeconomic growth while transforming into a future-fit, agile and sustainable bank. Its October 2026 advertisement fills ten posts across four divisions.

Operational Support is the most open post in the Digital Banking list on education, since the advertisement names no particular degree subject, only a bachelor’s degree from an HEC-recognized university. Experience in operations, customer support or digital banking support is what narrows the field.

The same advertisement lists nine other positions across Digital Banking, Risk Management, General Banking and Operations. All are contractual for three years, renewable at the discretion of Management, and NBP says it is an equal opportunity employer that welcomes applications regardless of gender, religion or disability.

🛠️ Digital Banking

Digital Banking Officer – Operational Support

OG-II/OG-I · Karachi / Lahore · Digital Banking

Department Digital Banking
Organization National Bank of Pakistan
Grade OG-II/OG-I
Location Karachi, Lahore & other major cities
Vacancies Not mentioned
Employment Type Contract (3 years, renewable)
Last Date 30 October 2026

Key Responsibilities

  • Provide operational support for digital banking services.
  • Resolve customer issues and technical problems.
  • Coordinate with technical teams for issue resolution.

Requirements & Qualifications

  • Education: Minimum Bachelor’s degree from an HEC-recognized university
  • Experience: Minimum 2-3 years of relevant experience in operations, customer support or digital banking support
  • Age Limit: Not mentioned in the advertisement
  • Gender: Open to all; NBP is an equal opportunity employer
  • Apply: Sidat Hyder Careers Portal


Employment Terms & Benefits

  • Employment is on a contractual basis for three (03) years, renewable at the discretion of Management.
  • Selected candidates are offered a market-competitive compensation package and other benefits as per the Bank’s policy and rules.
  • Only shortlisted candidates strictly meeting the eligibility criteria are invited for a test and/or panel interview(s).
  • No TA/DA is admissible for the test or interview.

How to Apply for Digital Banking Officer – Operational Support

  1. 1Open the Sidat Hyder Morshed Associates careers portal at www.sidathyder.com.pk.
  2. 2Find the National Bank of Pakistan vacancies and select Digital Banking Officer – Operational Support.
  3. 3Fill in the online application form with correct personal, educational and experience details.
  4. 4Upload your updated CV, educational certificates, experience certificates, professional certifications if any, CNIC and a recent photograph.
  5. 5Check everything and submit the application before 30 October 2026.

Alternative Method & Important Notes

The advertisement also allows CVs to be emailed to human.resource@sidathyder.com.pk. If you use email, write the position title, Digital Banking Officer – Operational Support, in the subject line.

Applications received after the due date are not considered in any case, and incomplete applications are not entertained. Any misrepresentation leads to disqualification, and only shortlisted candidates are contacted.

📞 Contact Information

National Bank of Pakistan (NBP)

📍 Head Office: I.I. Chundrigar Road, Karachi

🌐 Website: www.nbp.com.pk

🤝 Recruitment Partner: Sidat Hyder Morshed Associates

✉️ Email: human.resource@sidathyder.com.pk

🌐 Careers Portal: https://www.sidathyder.com.pk/jobs/index.html

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Frequently Asked Questions (FAQs)

Q: How do I apply for the Digital Banking Officer – Operational Support job at NBP and what is the last date?

Apply online through the Sidat Hyder careers portal. The last date is 30 October 2026, and late applications are not considered in any case.

Q: Is the Digital Banking Officer – Operational Support post at NBP permanent or on contract?

It is a contract post for three years, renewable at the discretion of NBP Management.

Q: What qualification is required for Digital Banking Officer – Operational Support?

Minimum Bachelor’s degree from an HEC-recognized university.

Q: What experience is needed for the Digital Banking Officer – Operational Support post?

Minimum 2-3 years of relevant experience in operations, customer support or digital banking support.

Q: Where will the Digital Banking Officer – Operational Support be posted?

The advertisement says Karachi, Lahore and other major cities. It does not tell which city this particular post is in.

Q: Which documents should I upload for the Digital Banking Officer – Operational Support application?

Upload your updated CV, educational and experience certificates, professional certifications if applicable, CNIC and a recent photograph.

Q: How does NBP select candidates for Digital Banking Officer – Operational Support?

Only shortlisted candidates who strictly meet the eligibility criteria are invited for a test and/or panel interview. No TA/DA is paid for the test or interview.

People Also Ask

Q: What is the salary of Digital Banking Officer – Operational Support at NBP in 2026?

The advertisement offers a market-competitive compensation package and other benefits as per Bank policy, and gives no amount.

Q: What grade is the Digital Banking Officer – Operational Support post at NBP?

The post is graded OG-II/OG-I.

Q: Can I send my CV by email for the Digital Banking Officer – Operational Support job?

The advertisement lists human.resource@sidathyder.com.pk for CVs and asks you to put the position title in the subject line. It also says applications should be made through the online portal, so apply there as well.

Q: Who is recruiting for the NBP Digital Banking Officer – Operational Support post?

NBP is the employer, and Sidat Hyder Morshed Associates is named as the recruitment partner handling applications.

Q: Is NBP an equal opportunity employer?

Yes. NBP says it welcomes applications from all qualified individuals regardless of gender, religion or disability.

Q: How many posts are advertised by NBP along with Digital Banking Officer – Operational Support?

The advertisement lists ten positions across Digital Banking, Risk Management, General Banking and Operations. It does not state the number of vacancies for each.

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Disclaimer: JobsLeap.com is not the recruiting body. This post is compiled from the NBP advertisement published through Sidat Hyder Morshed Associates. The advertisement does not state a salary amount, vacancy numbers or age limit for this post, so none are listed here. Please confirm all details on the official careers portal before applying.

✅ Apply Now

Apply before the last date. Only shortlisted candidates will be contacted.

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